FAQs

At Beyzy Store, we take pride in offering only the finest and most prestigious luxury products. Our commitment to authenticity is unwavering, and we ensure this through the following steps:

• Sourcing from trusted and reputable suppliers, boutiques, and authorized dealers.
  
  
• Expert authentication by our team trained to verify each product's provenance, craftsmanship, and quality.
  
  
• Providing a Certificate of Authenticity (COA) for certain high-value items.

A Certificate of Authenticity (COA) is a document that accompanies certain high-value items purchased from Beyzy Store. It provides additional assurance regarding the product's legitimacy, confirming that it is genuine and authentic.

Absolutely! We are committed to transparency in all our dealings. If you have any questions about the authenticity of a product, please reach out to our customer support team. We are here to provide you with all the information you need.

Beyond authenticity, we maintain stringent quality standards. Our team of experts thoroughly examines each product to ensure it meets our high-quality criteria. We want you to be thrilled with your luxury purchase and stand behind the quality of every product we offer.

In the unlikely event that you're not completely satisfied with your purchase or have concerns about authenticity, our customer support team is here to assist you. We offer a hassle-free return process to ensure your peace of mind.

Yes, our reputation is built on trust, integrity, and customer satisfaction. We take pride in the positive reviews and long-lasting relationships we've established with luxury enthusiasts worldwide. Your trust and satisfaction mean the world to us.

We source our products directly from a network of trusted and reputable suppliers, boutiques, and authorized dealers who share our dedication to authenticity. This ensures that every item you purchase from us is genuine and authentic.

If you need more information about a product, especially regarding its authenticity or quality, please reach out to our customer support team. We are here to provide you with all the details you need to shop confidently.

It's important to take your own measurements and compare them with the size chart to ensure a proper fit. Additionally, many stores offer size recommendations based on customer reviews, which can be helpful in making your decision. At Beyzy Store, we understand the importance of finding the perfect fit, which is why we provide a dedicated page for our size guide. This resource offers comprehensive information on how to measure yourself accurately and interpret our size charts effectively, ensuring that you can shop with confidence and find the ideal fit for every item in your wardrobe.

If you’re not quite sure which size is right for you, refer to our size guides. They're located underneath the available sizes for each of our products. For any additional questions, contact us. We will ask your typical size and how you like to wear your tops, shorts, and pants so we can suggest the best size for you!

We completely get it, we change our minds too! You can cancel your order before it has shipped. Once the order has shipped, our return policy will take effect.

We want to speak to you too!
Contact us with any questions, concerns, or feedback. We will be sure to get back to you within 24 hours. However, please note that inquiries sent on Fridays will receive a reply the following Monday, but possibly sooner.

Once your order is placed, you will receive a confirmation email letting you know that our fulfillment team has received your order. Once your order is fulfilled, you will receive an email notification with your tracking information.

Shipping times depend on various factors including your location, the shipping method selected, and the processing time. It takes 24-48 hours to dispatch the package, and 3 business days on average deliver it.

Oh no! Please file a claim with the shipping carrier first, then contact us letting us know your order number and your specific claim number. Once we receive that, we will work together to come to the best resolution.

We want you to be completely satisfied with your purchase. Not the perfect fit? Just let us know, we’re happy to help!

Contact Us!

We offer a 14-day return policy, counting from the day the parcel was received. Any returns sent by postal services will not be accepted.

Merchandise must not be worn, washed, dyed, or altered. Merchandise must be returned in its original packaging. Merchandise that appears to be worn and/or washed and not in its original/sellable condition may result in a delayed refund/exchange or may not qualify for a refund or exchange. Certain items are marked as not refundable and are not eligible for returns (e.g., gift cards, gifts with purchase).

We offer free shipping on all orders. However, for returns, there may be a return cost depending on your country.

Please allow 3-5 business days for us to receive your order. Heads u — it may take up to 7 business days for us to process your return. Once your items have undergone (and passed!) inspection, we will issue your refund to the original form of payment and will notify you of your refund via email.
After your refund has been issued by us, please allow 2 additional business days for those funds to be posted to your account. Please note that your refund may only be credited to your original method of payment.